Refunds and cancellation
Last updated 25 October 2026.
The £95 licence
If you change your mind, email hello@pageweaver.studio within 30 days of buying and we will refund you in full. No questions asked.
The £5 monthly subscription
You can cancel at any time, from the Licence panel in the app (Manage subscription), from pageweaver.studio/manage, from your Link account, or by emailing us. You keep everything until the end of the month you have paid for. We don’t make partial refunds for the rest of a month.
Link handles the payment
Your purchase is sold through Link, Stripe’s checkout (also called Onelink), as the merchant of record. Link sends your receipt, and handles payment questions and refund requests: you can ask Link’s support at support.link.com, or email us and we will sort it out. Stripe may also refund a payment itself within 60 days of purchase in some cases. On your card or bank statement, the payment is a charge from Link (Stripe’s checkout service), shown as LINK.COM* PAGEWEAVER or ONELINK* PAGEWEAVER.
Your legal right to cancel
UK law gives you 14 days to cancel a purchase of digital content, unless you agree to it starting straight away. Your licence starts straight away, so that right ends when it is delivered. The 30-day refund above is more generous, and applies anyway.
Free trial and academic access
These cost nothing, so there is nothing to refund.
How refunds are paid
By Link, to the card or account you paid with, usually within 5 to 10 working days. A refund includes the VAT or tax you paid.